The small print, written for humans.

Terms & Conditions

The short version: By using YugamDynamics services, software or products, you agree to these terms. We do our part honestly; you do yours; if something goes wrong we'll talk first and lawyer second. If you're representing an organization, you confirm you have authority to bind it.

1. Who this applies to

These Terms govern your use of services and products operated by YugamDynamics, Inc. ("YugamDynamics", "we", "us"), including but not limited to the website at yugamdynamics.com, the RentGable SaaS at rentgable.com, our APIs, and any work product we deliver under a signed Statement of Work.

2. Account & access

You're responsible for the activity that happens under your account, including by your employees and contractors. Keep your credentials private. If something looks compromised, email security@yugamdynamics.com and we'll act within one business day.

3. Acceptable use

Don't use our services to do illegal things, harass people, spam, send malware, or attempt to break our security. We can suspend access if we have a good-faith belief you're doing any of these, and we'll tell you why.

4. Fees, billing & taxes

Fees for our SaaS products are listed on the relevant pricing page; fees for custom engagements are set out in your SOW. Invoices are due in 14 days unless otherwise agreed. Late payments accrue interest at 1% per month or the maximum permitted by law, whichever is lower. You're responsible for applicable taxes.

5. Intellectual property

You own everything we build for you under a custom engagement — code, designs, infrastructure, documentation — from the moment final invoice is paid. We retain rights to our own pre-existing tooling, frameworks and design systems. For SaaS products, you own your data; we own the software.

6. Confidentiality

We treat your data and your business information as confidential. We won't share it with anyone outside the project team without your written consent. We'll sign your NDA or use ours; mutual is the default.

7. Warranties

We warrant that our work will be performed in a professional, workmanlike manner consistent with industry standards. We'll fix any defects in deliverables reported within 30 days of acceptance at no charge.

8. Limitation of liability

To the maximum extent permitted by law, neither party will be liable to the other for indirect, incidental, consequential or punitive damages. Our total liability for any claim will not exceed the fees you paid us in the 12 months prior to the event giving rise to the claim.

9. Termination

Either party may terminate a SaaS subscription at the end of any billing cycle, with one full cycle's notice. Custom engagement contracts run for the term set out in the SOW. If we materially breach the Terms, you may terminate immediately upon written notice; same in reverse.

10. Governing law & disputes

These Terms are governed by the laws of Delaware, USA (for US clients) or Karnataka, India (for Indian clients). If a dispute arises, we agree to attempt mediation in good faith for 30 days before either party files a claim.

Privacy Policy

The short version: We collect the minimum data needed to run our services. We don't sell it, we don't share it with advertisers, and we delete it when you ask. Subprocessors are listed below.

1. What we collect

• Account information: name, work email, company, role.
• Usage data: pages visited, actions taken, devices used. We use this to improve the product and detect abuse.
• Customer data: the content you and your team put into our products (units, leases, payments, etc). You control this; we just store it.
• Communications: any emails or messages you send us.

2. How we use it

To provide the services, to bill you, to keep things secure, to send you product updates and (if you've opted in) marketing emails. We do not sell or rent personal data. We do not run third-party ads or remarketing pixels.

3. Where it lives

Data is stored in the AWS region you choose at sign-up: us-east-1, eu-west-1, ap-south-1 or your self-hosted environment. Backups are encrypted and stored in the same region.

4. How long we keep it

For as long as you have an active account, plus 30 days after deletion to handle disputes. After 30 days, all your data is permanently deleted from production. Backups are purged within 90 days.

5. Your rights

You can access, export, correct or delete your data at any time from your workspace settings. For GDPR / CCPA requests, email privacy@yugamdynamics.com and we'll respond within 30 days.

6. Security

SOC 2 Type II, ISO 27001. Pen-tested annually by Cure53. All data encrypted in transit and at rest. Security incidents disclosed within 72 hours of confirmation.

Cookie Policy

The short version: We use a small number of cookies that are necessary to make the site work. We don't use tracking or advertising cookies. You can turn off all cookies in your browser, but you may not be able to log in.

What we use

• Session cookies (yd_session) — keep you logged in. Required.
• Preference cookies (yd_prefs) — remember your theme, density, language. First-party.
• Analytics — anonymous, aggregated, self-hosted (Plausible). No third-party trackers.

What we don't use

• Advertising / retargeting pixels (Meta, Google, etc.)
• Third-party trackers of any kind
• Fingerprinting

Managing cookies

Use your browser's settings to clear or block cookies. Note that blocking all cookies will prevent login. The "Do Not Track" header is respected — we will not store analytics events from browsers sending it.

Refund Policy

The short version: If our SaaS product doesn't work for you within the first 30 days, we'll refund the first month in full. Custom engagement fees are governed by the milestone schedule in your SOW.

SaaS subscriptions

• First 30 days: Full refund on request, no questions asked.
• Monthly subscriptions: Cancel any time. No refund for the current month; service continues to the end of the period.
• Annual subscriptions: Pro-rata refund of unused months on cancellation.
• Enterprise contracts: Governed by the termination clauses in your master services agreement.

Custom engagements

Custom engagement fees are billed per fortnight against a signed deliverable list. If a sprint deliverable is not met, the fees for that sprint are credited toward the next sprint or refunded at your option.

How to request a refund

Email billing@yugamdynamics.com with your account email and the reason. We respond within 2 business days; refunds are issued to the original payment method within 7 business days of approval.

Data Processing Agreement

Our standard DPA is available on request and is signed automatically when you accept the master services agreement. It includes Standard Contractual Clauses for EU/UK transfers. To request a copy or to negotiate adjustments, email legal@yugamdynamics.com.

Subprocessors

We use a small number of trusted subprocessors. All have DPAs in place. We notify customers 30 days before adding or removing any subprocessor that touches customer data.

• AWS — hosting, storage, backups. US, EU, India regions.
• Cloudflare — CDN, DDoS protection, edge compute.
• Stripe — payment processing.
• Plausible — privacy-friendly analytics. Self-hosted.
• Sentry — error monitoring. EU-hosted, self-deployed.
• SendGrid — transactional email.
• Twilio — SMS notifications (where customer opts in).
• Anthropic, OpenAI — AI features (only where customer opts in; data not used for training).